TM
TM
The MLX Vision:
MLX Health is a healthcare technology company dedicated to solving some of healthcare's most complex and persistent challenges.
By integrating advanced technology with personal, cultural, and social insights, MLX Health is redefining how patients, families, and care teams work together to improve health outcomes.
The family is the first line of defense:
Unlike traditional healthcare solutions that focus primarily on the individual patient and health systems, MLX Health recognizes that successful care extends beyond the hospital and is centered on the family.
Our platform places the family and care circle at the center of every health journey, empowering caregivers with the information, coordination, and support they need to help patients recover successfully and maintain long-term wellness.
Why Family Matters:
Research consistently demonstrates that family engagement is one of the strongest predictors of successful recovery and long-term health outcomes. MLX Health is built on the belief that healthcare is most effective when the entire care circle is empowered with the right tools, information, and support. By placing families at the center of the healthcare experience, MLX Health helps organizations deliver more coordinated, compassionate, and effective care.
Our Approach:
MLX Health combines Intelligent healthcare technology family-centered care coordination Cultural and social determinants of health insights Personalized patient engagement Secure communication across the care continuum.
This integrated approach enables healthcare organizations to strengthen patient engagement, improve post-discharge continuity, reduce avoidable readmissions, and foster stronger collaboration between providers, patients, and their support networks.
The Empathy Model
The Empathy Model:
Our innovation, that will forever change caregiving , and the future of care-management is the concept of modeling the human and operational costs and impacts of empathy as entropy to predict care-uptake friction and forecast care-journey success, while providing decision support to primary care givers and the entire care-circle via context specific coordination and guidence.
The Predictable Outcome: Burnout and Cynicism
By measuring cognitive entropy, organizations can mathematically infer a worker's empathetic capacity. If a system introduces more cognitive load than a human brain can organize, empathy naturally decays into cynicism. It is not a moral failure of the care-worker; it is a predictable law of human physics.​
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Our Mission:
To improve healthcare outcomes by empowering families, caregivers, and healthcare organizations with intelligent technology that strengthens care coordination, reduces fragmentation, and creates more connected health journeys.
​Our Commitment:
MLX Health is committed to advancing healthcare through innovation that is:
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Patient-centered
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Family-driven
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Culturally informed
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Data-driven
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Secure and scalable
The Empathy Model - Toolset
TM
This model can be applied to any in-home agentic system to provide decision support and insights to any application, platform, in-home care platform or robot to drive engagement and product market fit. And will have robust easy to use Content Management tools, to allow families and organizations to tailor the platform to their needs.
MLX is working on a series of outstanding new products that when launched will represent the leading edge the in-home care transformation using the empathy model.
Our in-home health and welfare management platform Lucille will be the first, launching to early adopters in Feb 2027. This platform will serve as a base for the suite of technologies and features dedicated to giving familys the power and capabiliites to improve the quality of life, limit negative impacts managing care, and bring the family unit together, and positive impacts on the professional careers and wider family.
Introducing the first product using our Empathy model
The Lucille In-Home AI platform
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TM
Launching Spring 2027
More to come fall 2026
Our Customer Profiles:
Hospitals & Health Systems
Your Needs:
Continuity of care, post-discharge management, reduced readmission penalties.
Our offer:
Extend care beyond the hospital with a platform that captures the complete context of each patient’s daily life — enabling smoother discharges, better home monitoring, and family-coordinated recovery.
Key Benefits:
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Automatically ingest discharge summaries via OCR into Care-Profiles.
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Identify social and cultural barriers to follow-up care.
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Strengthen transitions of care and care coordination with caregivers.
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Reduce readmission penalties by tracking patient compliance and well-being.
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Offer personalized patient engagement informed by proclivities and cultural insights.
Healthcare Plans (Insurers, Medicare Advantage)
Your needs:
Risk stratification, member engagement, reducing avoidable costs.
Our offer:
Gain a dynamic, holistic view of senior members that goes beyond clinical data — enabling proactive risk prediction, improved adherence, and personalized engagement.
Key Benefits:
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Predict early indicators of decline using Pattern of Life analytics.
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Reduce hospital readmissions by integrating discharge data into Care-Profiles.
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Personalize outreach and care management based on social and behavioral drivers.
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Strengthen Star Ratings through improved satisfaction and outcomes.
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Use tokenized data for population-level insights while preserving privacy.
Digital Health and Preventative Care Innovators
Your needs:
Validate solutions, access real-world data, refine engagement models, prove impact without breaking the bank
Our offer:
The real-world validation engine that connects you to the living patterns, behaviors, and cultural realities of aging populations — helping you prove, refine, and scale your solutions with precision and purpose.
Key Benefits：
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Rapid Validation: Test and refine preventive care solutions using real-world, longitudinal data from diverse elderly populations.
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Precision Targeting: Identify behavioral and lifestyle signals that precede clinical events for earlier intervention.
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Holistic Insight: Correlate social, financial, and cultural factors with disease progression and adherence patterns.
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Behavioral Engagement: Tailor intervention messaging based on proclivities, cultural norms, and trust profiles.
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Evidence Generation: Produce real-world evidence for payers, regulators, and investors with anonymized, structured data.
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Privacy-Safe Access: Utilize tokenized datasets that meet HIPAA/GDPR standards while enabling scalable analytics.
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Faster Go-to-Market: Shorten R&D cycles by validating algorithms and engagement strategies directly within live care ecosystems.
Families, friends, Primary, Care-Givers
Your Needs:
Reduced cognitive load and abiguity that sorrounds complex in-home care journeys, post-discharge decision support and lower learning curves, easier support coordination, task management, and reduced readmission with negative outcome interventions that preserve jobs and sanity.
Our offer:
Affordable, assessible, sharable, care-focused, decsions support agent, that is easy to use, hard to break, and provides a roadmap to care-giving from the first day of care and beyond.
Key Benefits:
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Easy to use interface with first of its kind visual electronic health record
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Low barrier to entry workflows that allow family members to join and contribute fasts
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Context based visual agent that tracks converstion context and support dementia patients and other with cognitive issues.
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Care-Environment tracker, that allows care-circle to easliy track care workflow items
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PEHR tools allow family to ass insights of cultural requirements to share with family
Silvercare & Senior Living Organizations
Your Needs:
Personalized resident care, retention, family satisfaction.
Our Offer:
Deliver hyper-personalized, culturally sensitive care and lifestyle programming for residents, enhancing satisfaction and family trust.
Key Benefits:
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Use proclivities and cultural profiles to tailor activities, meals, and engagement.
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Predict and prevent dissatisfaction or withdrawal through behavioral trends.
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Strengthen family communication through shared Care-Circle data.
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Offer differentiated premium services built on data-driven personalization.
Our Journey
Since 2012, We have nursed the dream of using accessible AI navigation tools from the games industry to create groundbreaking care applications that dont need expensive agentic flows to provide value to familes. The MLX team has turned our many years of working within the healthcare and technology industries to organizing around the founding principle of using our talent in supporting families with complex in-home care journeys, to save lifes, hard working families from disruption, and supporting our countries greatest generation in its time of need.
David S Robinson
Founder, Chief Desiger, President
34+ yrs Interactive Software & R&D Operations Pioneer, saas, hardware/software interface development
Pfizer, Nexon, Intelity, Universal Studios, Eidos
BS Aeronautics, Golden Gate University ​
14yrs Experience as Primary Care Giver: Dementia, Kidney Transplant, End Stage Renal Disease
Rachel Laws
Founder, Director Care-Services, Clinical/Agentic Team
20+ yrs in tech and in-home care
Kaiser, Palm, SBC, Pacific Bell, MS Society, Living Well Services
Masters Organizational Development, Sonoma State
Micheal Lake
Founder, Chief Scientist
BS Cybernetics, MS Microbiology and Immunology, PhD Chemistry and Biochemistry, Technical Director of the UCLA Living Biofoundry
using robotic automation, and AI insight to accelerate material development.
Angie Grossman
Founder, Psychologist, Director Clinical/Agentic Team
20+ yrs years providing psychotherapy to children, adolescents, young adults, and families with Placer County and in Private Practice, BA Psychology Sonoma State University, MA Counseling Psychology College of Notre Dame, Psy.D Newport University, Trained in evidenced based trauma treatment (EMDR & EMDR 2.0), Functional Family Therapy, 5150 assessments and Crisis Response, 2025 Humanitarian work in Ukraine, Professional Organizations: American Psychological Association, California Psychological Association, Sacramento Valley Psychological Association, EMDRIA
Navroop Singh
Founder, Chief Technical Officer
20+yrs Enterprise architecture, product development
MS Computer Science, Full Stack, Systems Architecture, AI Blockchain, CHASE, BOA, Verizon, Deloitte, Vonage, Walmart Ecommerce, Bright sign
Russell Larson
Founder, User Experience, Principle Engineer
10+ years of experience in R&D, UX, client, AR/VR, Product REDACTED STUDIOS, ZYNGA, Applovin, Condition One, Ignited Artists,
BS Computer Science, UC San Diego
Chester Vergara
Founder, Director of Production
20+ years in software development, product management, cloud technologies, and digital transformation. Delivered technology initiatives across government, healthcare, and enterprise organizations, specializing in program leadership, cross-functional execution, and bringing complex products to market.
Martin McDonald
Founder, Art Director, UI/UX Lead
20+ years of experience in R&D, Creative Direction, UI/UX Video Game, Film, and Video industries
Southport College of Art and Design
Graphic Design & Photography
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